Lesson 6 – Assessment

1. Which of the following is true about grade and quality?

2. Cause and Effect diagrams are used to illustrate how various factors might be linked to potential problems or effects. They are also called:

3. What is a control chart?

4. The technique of comparing actual or planned project practices to those of other projects to generate ideas for improvement and to provide a basis by which to measure performance is known as:

5. There is a serious defect in the finished product of a project that was completed a few months back and this results in a recall campaign to recall the defective products. What would be the best classification for these types of costs?

6. What is the process of random selection and inspection of a work product?

7. Who is ultimately responsible for quality management on the project?

8. Quality is:

9. Tim the project manager of an iron ore project is experiencing a great deal of frustration because a lot of rework has been required. It seems as though the team has significant differences of opinion related to interpretation of the requirements. Tim is trying to determine what changes need to be made to meet the quality requirements and reduce future rework. He seeks the advice of his manager- Harry, who asks if he has created a histogram. Histograms will help Tim to:

10. Cost has been determined to be the highest priority constraint on a project to design and produce a new tool that will be used in restaurant kitchens. The project team has included random sampling of these tools in their quality plan. Although cost is a key factor, the product must also meet high quality standards. All the following are examples of cost of nonconformance except.

11. A control chart shows seven data points in a row on side of the mean. What should the project manager do?

12. A project manager and team from a firm that designs railroad equipment are tasked to design a machine to load stone onto railroad cars. The design allows for 4 % spillage, amounting to over 4 tons of spilled rock per day. In which of the following does the project manager document this for the project?

13. During a team meeting, the team adds a specific area of extra work to the project because they have determined it would benefit the customer. What is wrong in this situation?

14. The project team has created a plan for how they will implement the quality policy, addressing responsibilities, procedures, and other details. The name of this plan is?

15. A project is in the execution phase. Based on the originally approved blueprint, 1,000 products were developed. The project team randomly chooses 100 products to evaluate against the quality plan. What tool is the project team using?

16. A project manager is attending a periodic review with stakeholders. The project sponsor asks the project manager how deliverables will be verified for accuracy and accepted. In which project document is this information found?

17. A product passes 96% percent of the functional requirements defined in the scope. A customer is unwilling to accept the product since it did not pass 100%. A project manager is assessing what could have been done differently to avoid this. What should the project manager have done?

18. You are managing a software development project for a banking product. In one of the team meetings, a debate arises if defects found during Quality control need to undergo change control. Some team members are convinced that all defects should undergo change control, while others are convinced that defects need not undergo change control. Which of the following statements is untrue?