PMP Mock Exam 2

1. The Project Manager shifts to an agile approach for a project with an aggressive go-to-market timeline. The Project Manager needs to revise the stakeholder plan so that it follows agile principles. What should the Project Manager do to meet this need?

Design a digital communication system that allows for virtual submission, logging, reviewing, and escalation of issues

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Remove unnecessary layers of management to promote direct communication between the project team and stakeholders

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Modify templates to include product backlog progression and the burndown rate and encourage use of standups

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Increase the number of formal training workshops to cover all relevant issues for all stakeholders, including the project sponsor and client

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2. Project team members are concerned that a new resource does not seem suitable for an assigned task. How should the project manager respond to this concern?

Contact senior management to discuss the possibility of reassigning the new resource to a different project.

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Schedule time to chat with the new resource to assess their skills and understand their strength level.

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Ask the team members to document task-related deficiencies displayed by the resource.

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Contact the project sponsor to highlight these concerns and decide on an appropriate response.

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3. A Project Manager develops a project management plan and schedule based on an agreed-upon project life cycle of 16 months. Later, due to changing business requirements, the Project Manager receives a request for completion within 9 months. How should the Project Manager respond to this proposed change in timeline?

Work with key stakeholders to identify project requirements that could be reduced

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Immediately ask project team members to increase the pace of each task within the project

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Modify the original project schedule so that revised deadlines can be met

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Meet individually with project team members to discuss how aspects of the project can be completed more quickly than planned

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4. During an agile iteration, Task 1 cannot be completed on time due to unexpected challenges. Another team within the project is depending on timely completion of Task 1 in order to fulfill their part of the project. How should the Project Manager resolve this issue?

Meet with both teams separately and ask them to figure out a way to meet the required deadlines and complete the project on time

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Meet with the product owner to reprioritize the iteration backlog so that it does not impact other teams or obligations

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Increase the number of team members for the project team and increase the iteration length ensuring that the work will be completed according to schedule

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Let team members know you want them to do their best under difficult circumstances, and make sure to note the iteration's challenges in lessons learned

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5. The project manager schedules an iteration review and learns that a few key stakeholders do not approve of how a feature has been developed. What should the project manager do first in order to address this issue?

Invite project team members to a brainstorming session to identify an appropriate response.

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Address the issue only after evaluating why these stakeholders are concerned.

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Determine the impact of the conflict by listing the pros and cons of the situation.

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Ask the project sponsor to act as a neutral party in negotiation with those stakeholders who are dissatisfied.

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6. A key team member is asked to move to another project during the middle of a technical project. The team believes this is an unwise move and expresses concern. Which action will help to resolve the issue?

Discuss the conflict with the project sponsor and formulate a response

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Use coaching tools and techniques to motivate the project team

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Replace the key team member with a new resource who has the same skills

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Meet with the change control board (CCB) to discuss the requested change

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7. A Project Manager realizes that sponsor expectations are not being met, specifically regarding project deliverables. To address this issue, what action should the Project Manager take?

Update the risk register

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Develop a stakeholder engagement plan

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Develop a communications management plan

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Create a work breakdown structure (WBS)

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8. During a meeting, a Project Manager learns that a business result needs to be delivered in four weeks, although the original plan was sixteen weeks. The Project Manager also hears that there is no available technical resource who might be able to join the team. The Project Manager knows the technical resource manager because they worked together on a previous project. What is the first thing the Project Manager should do?

Supporting detail for the change exists

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Approval of the change from the project team

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Approval of the change from an SME

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Risk assessment for each proposed change

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9. A team decides that an agile approach fits the needs of the next phase in their project. Unfortunately, there are team members who have not had the appropriate agile training. How should the project manager respond to the lack of agile training?

Include agile training for these team members in a change request.

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Ensure the projects contingency reserve can cover agile training for all team members.

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Create virtual training sessions for key team members, covering the main agile topics.

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Identify and implement the most cost-effective agile training for the team members.

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10. A Project Manager believes that a delay in developing a prototype was due to a lack of knowledge in a specific skill that was needed by the cross-functional team. How could the Project Manager prevent this situation in future projects?

Offer more specialized training throughout the project to the team

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Identify required strengths and organize the team based on those strengths

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Meet with the project sponsor and team members to assign training for specific skills

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Empower team members to problem solve in situations where skills may be lacking

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11. A new Project Manager joins the projects daily standups only to find that the project team spends too much time discussing ways to deal with obstructions in the project. Because of these discussions, standups often last well over two hours. What process should be used to deal with this issue?

Ask team members to invite their managers to standup sessions in order to find solutions more quickly

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Explain to team members that long discussions take time away from actual work on the project

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Insert a new team member who will manage obstacles and schedule additional meetings to discuss possible solutions

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Tell the team members that they are required to shorten the standup meetings and improve on finding solutions

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12. A customer is not satisfied with the delivered product, saying that it was not what they expected. The project manager is surprised, because the agile development team delivered the product several iterations early. What is one way that the project manager could have avoided this result?

Required team sign off for each of the constant changes to the requirements

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Set aside more resources for product testing after changes are made

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Make sure that the customer was aware of the value of demos

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Ensured that the team fully participated in developing the project scope

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13. A Project Manager’s team has been efficiently delivering expected results in an environment where budget and scope are fixed. Now, there is an increased demand for new skills due to changes in the market. What can the Project Manager do to meet this new demand?

Meet the new demand by adding new resources with the required skills

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Hire a third-party vendor who can provide resources with the needed skills

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Change the distribution of partially-dedicated resources with the needed skills

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Meet the new demand by upgrading the existing team members' skills

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14. A project team is small and the team members have known each other for a long time. The team’s project is in the execution phase. Recently, a team member told the new project manager that another team member has been complaining about how the project is being managed. How should this new project manager respond?

Preview the current stakeholder engagement plan for the way to resolve the difficulty.

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Schedule a mandatory team meeting which will lead to the creation of a new social contract.

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Notify team members that they should submit anonymous recommendations for a new social contract.

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Send a survey to team members, requesting suggestions for dealing with the dissatisfaction.

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15. During a highly-regulated project, the project sponsor and a high-level executive have asked for changes that appear to disregard legal requirements. What should be the first step in the project manager’s response?

Immediately schedule a meeting with the stakeholders to review the situation.

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Send the change control board (CCB) a change request.

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Check with the organization's relevant legal practitioner for guidance.

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Review the organization's lessons learned database for precedents and direction.

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16. A project manager has multiple projects. One project has new team members and is in its early stages. Unfortunately, the project manager will be very busy executing other projects over the next few weeks. How can the project manager develop the new project team over the next few weeks?

Help the team create a social contract that will encourage team cohesion.

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Suggest that the team engage in multiple team-building events to normalize the team.

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Keep the team informed by sending short daily project status updates.

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Engage in face-to-face personal conversations with each team member to build relationships.

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17. A Project Manager needs to ensure that the team delivers business value within the required timelines. The manager recently learned that key stakeholders are worried that the current release plan will not meet urgent business needs. What can the Project Manager do to effectively respond to the stakeholder concerns?

Renegotiate scope with the project sponsor after examining the work breakdown structure (WBS)

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In consultation with the stakeholders and team members, identify the minimum viable product needed for launch

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Determine the schedule performance index (SPI) and escalate the schedule risk to the project sponsor

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Monitor progress using a burn down chart after modifying the schedule baseline to meet stakeholder requirements

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18. A key stakeholder voices a concern during the planning stage about whether the available resources are sufficient to meet the objectives of the project. The Project Manager believes that the stakeholder is right. How should the Project Manager handle this stakeholder’s concern?

Review the bounds of the negotiations for agreement

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Determine the project's ultimate objectives after carefully evaluating project priorities

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Engage in agreement negotiations for better resources

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Ensure that the impact of the unavailability of required resources is fully documented

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19. A project manager notices that one team member seems increasingly unhappy during team meetings. The team member is not making progress on a key work package, and this lack of progress is now impacting the critical path. The team member feels that they are not in the correct role within the project team. What should the project manager do?

Reassure the team member about their abilities by reminding them that they were chosen for a reason.

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Meet with the team member to discuss where they can contribute, based on their strengths.

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Enroll the team member in targeted training to acquire the needed skills for their assigned role.

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Schedule weekly touch points with the team member to discuss barriers that may impact their work.

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20. A project owner repeatedly complains, saying that a function developed by the development team does not seem to align with the original design. What will help to solve this issue?

Ask the product owner to sit in on the next iteration review meeting to learn more about the development status for the product.

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Ask the quality assurance team to identify any mismatches in functionality compared to the initial design.

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Ask the development team to rewrite the function so that it matches with the project scope.

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Schedule time during the next retrospective session to discuss all corrective actions and ask the project owner to participate in the session.

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21. A customer indicates that they would like to add functionality. Although this request is made during the execution phase of the project, the project manager finds that the cost for the addition would be small. The additional functionality, if successful, would increase the opportunity for profit. What should the project manager do next?

Agree that the functionality would offer a great opportunity, but the proposed addition is out of scope.

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Schedule a meeting with the company's management team, and present the customer's request for additional functionality as a good opportunity.

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Move forward, using the project's management reserve to add the requested functionality.

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Identify an already-developed feature that could be combined with the new functionality and use the combination to meet the customer's request.

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22. A customer requests a change in the technical approach for a product currently in development. The project manager learns about this request during a reoccurring project review. What should the project manager do in response to the customer’s request?

Work with team members to immediately implement the new approach.

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Have the team decide on the appropriate approach, giving them authority to implement their decision and validating their decision in talks with stakeholders.

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Discuss the pros and cons of the proposed approach with stakeholders, then select the approach that is best for the team and notify team members.

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In order to obtain sponsor buy-in, have the team to benchmark the approach.

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23. A Project Manager realizes during the third iteration of product development that the template used for the project management plan is not showing updates. Which action should the project manager take?

Assign one team member to update the project management plan template and document any risk

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Rank the need to update the template according to the business value for the upcoming iterations

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Avoid adding to team distraction by fixing the issue independently

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Document the issue in the issue log and also as a new project risk and propose a solution

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24. During a challenging shareholder meeting, the customer indicates that they will reject iteration’s deliverable. What should the project manager do?

Send a request to the project sponsor, asking them to update the project charter then reassign the responsibilities and authorities.

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Meet with the project team to add new and improved features to replace the features that were rejected.

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Work with stakeholders to create a shared approach that will address the concerns & issues

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File a change request with the change control board (CCB) in order to add budget to the baseline.

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25. During work on a government project, stakeholders pressure the project manager to submit to their preferred actions. While the project manager must coordinate and plan with multiple stakeholders, the project manager must also deal with complex relations and frequently changing scenarios. What should the project manager consider doing? (Choose two.)

Use the Prioritization method of categorization.

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Use the Salience model of categorization.

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Use the Transformation model of categorization.

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Use the Transaction model of categorization.

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Use the Collaboration method of categorization.

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26. A project manager is working on a small project that is critical for a larger program milestone. A new resource has been assigned to replace a key resource who had to leave the project. Unfortunately, an outside stakeholder claims that the person who assigned the new resource sent their weakest team member. How should the project manager approach this rumor?

Assess the new resources ability to perform the necessary work by testing their communication skills with the current project team.

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Evaluate the skills of the new resource to see how the resource can provide value to the project.

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File a request with the project management office (PMO) manager in order to obtain a better resource.

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Address the rumor with the new resources functional manager to mitigate any conflict within the project team.

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27. A Project Manager need to ensure that all data security requirements are covered during a data warehouse development projects execution phase. Each of the databases created during different project phases will have a specific data security policy to comply with governmental data security laws. How should the Project Manager plan to meet these requirements?

Plan a database development specification and regularly check this to ensure the developer aligns with the specification

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Arrange for review of the data security status on a quarterly basis and recommend remedial steps if noncompliance is found

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Tell the database developer to submit documentation of data security items and the steps they take to correct items that do not meet specifications

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Add a quality assurance specialist resource to the project team who will be responsible for monitoring the data security quality of the project

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28. Several successor activities are behind schedule because a project team member has not been at work for the past week. This impacts the critical path. How should the project manager respond to this problem?

Obtain a new resource to complete the needed tasks, resulting in less impact on the critical path.

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Discuss the situation with the team member, and work with them to identify a practical solution.

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Remind the team member that they needed to complete the work package in the agreed-upon timeframe.

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Ask the functional manager for assistance communicating with the absent team member.

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29. A company is struggling to define the scope of a new project that has multiple phases with a high level of dependency between the phases. How should the project manager approach this challenge?

Contract with a third-party company that specializes in helping businesses define scope of work on large projects.

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Work with project stakeholders to recommend an iterative approach that will then help to define the project's scope.

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Construct a project management plan that provides extra time within the schedule, and then seek to revise the scope of work.

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Suspend final delivery dates for the project in order to have time to revise the schedule once there is clarity on the scope of work.

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30. After six iterations, significant variations have occurred to project scope and schedule. These are due to the customer’s technology regulations and security policies, which are regularly reviewed. The project manager wants to suggest a new approach to the next iteration to avoid possible delays. What should the project manager do first?

Rank the importance of each improvement item, and then implement actions identified during the last retrospective.

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Engage in a cost-benefit analysis that can help predict the profits that could be realized through the use of new technology for the next phase.

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Research new technology trends and management tools that have been successful on similar projects.

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Use a backlog refinement meeting and include the customer's change requests in the discussion.

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31. All team members on a new project want to gain the customer’s trust by delivering value as quickly as possible. The project manager learns that one resource has worked with the sponsor on other projects. The resource seems to be using personal influence, working with a project sponsor to increase the project’s benefits realization. At which stage in the project should the project manager address this concern?

At the start of the team's performing stage

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Immediately after the first benefit realization

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During the next retrospective event

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During the next resource performance review

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32. A project team learns that there is a new compliance requirement from an international entity that may impact the baseline business case for the project. They learn this right after project charter is completed and the project sponsor has signed. How should the project manager proceed?

Research the requirement and possible consequences, then give the sponsor a recommendation.

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Address the requirement through the creation of a quality management plan.

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Decline to address the issue, as the new requirement is not part of the project's documented scope.

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Ensure that the requirement is documented in the risk register, then ask for further guidance from all stakeholders.

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33. A team misunderstood one product functionality documented in an earlier stage of the project. During the current iteration, the functionality has not yet been developed, but a business representative has mentioned the deficiency. How should the project manager proceed?

The functionality was formally approved, so initiate the change management process.

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Schedule a meeting to discuss and brainstorm the functionality with the project team and business representative.

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Ensure that the issue is addressed by escalating it to the project sponsor, who should discuss it with the representative.

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Continue with the current sprint, recognizing that the issue will be identified during the testing phase.

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34. Some agile approaches have recently been added to an infrastructure company’s predictive processes. The team is not completing the planned story points, and they are becoming passive. The Project Manager is concerned and wants to improve productivity. What should the Project Manager do?

Provide team training so the team can do a better job of estimating story points

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Speed up the project by reducing the backlog

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Gain the needed time for story point completion by adding more iteration to the project

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Use burndown charts to evaluate team performance

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35. During one daily standup meeting, team members indicate that they have to engage in rework because there seems to be too much up-front work. How should the Project Manager respond to this concern?

Try using a Kanban board for reviews

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Request that team members explicitly implement time boxing

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Request that the project owner maximizes the product value

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Engage in a process to manage a reduction in the product backlog

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36. A Project Manager from a traditional project management organization is assigned to an ongoing project. Recently, the organization has started to use agile methodologies in its projects. The Project Manager hears that some team members feel like key subject matter expertise is missing and there is insufficient collaboration within the team. How should the Project Manager respond to these team members’ concerns?

Employ third-party specialists to fill the knowledge gap

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Add additional resources via a request to the sponsor

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Assign cross-functional internal team members

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Where possible, modify Gantt charts to Kanban boards

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37. A contractor has sent an email request for urgent payment of their last installment on a project that is going through a long execution stage with multiple contractors. How should the project manager respond to this contractor’s request?

Negotiate payment terms through a meeting with procurement and the contractor.

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Authorize the payment by notifying accounts payable and follow up to ensure it was made.

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Act according to the agreed upon commitments as captured in the contract.

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Authorize payment only after reviewing forecast spend versus actual spend to see if the actual status allows it.

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38. A key team member is unhappy with the overall approach documented in a project management plan. The member surprises the Project Manager with negative comments about the approach during a weekly status meeting at the execution phase of the project. How should the Project Manager address the team members concerns?

Continue with the meeting, and ensure that the concerns are added to the risk register after the meeting is finished.

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Continue with the scheduled agenda items after reminding the team member of expected meeting etiquette. Then, solicit feedback about the etiquette expectations.

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Remember that a project should not go forward when key team members are in disagreement, and use the meeting to discuss the members concerns.

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Make a short comment to acknowledge the team members concerns, continue with the meeting, and meet with the member in private to discuss their concerns.

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39. A Project Manager for a construction firm meets with stakeholders. All stakeholders agree on a 20 month lifecycle for a project. After work has begun, the Project Manager learns that stakeholders would like project completion within no more than 16 months. What should be the first step in the Project Managers response?

Meet with key stakeholders to discuss ways to reduce some project requirements

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Add team members to work more quickly just this one time in order to satisfy stakeholder requirements

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Refuse to modify the time line, explaining that scope creep should be discouraged

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Identify agreed-upon tasks in the original project and assign additional duties as needed to meet the new, shorter timeline

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40. During an iteration, a project team encounters problems that may cause a delay in task completion. Another team within the same project needs the task to be completed on time in order to meet their schedule. What can the project manager do to resolve this problem?

Insist that the project team work a bit harder to complete on time, in order to avoid delaying the work of other teams.

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Work with the product owner to reprioritize the iteration backlog, so that it does not delay work by other teams.

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Increase the iteration length, and add additional resources to the project team, so that they can meet the appropriate deadlines.

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Ask team members to perform to the best of their abilities during the iteration, and engage in a retrospective after completion of the iteration.

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41. Certain key stakeholders are dissatisfied with how a key feature of a project has been developed. They express their dissatisfaction during an iteration review meeting. What should the project manager do first to resolve this issue?

Gather the project team for a brainstorming session and identify a solution.

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Identify the reasons why there are issues with the feature, then address the issue.

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Create a list of the pros and cons of the situation to define the impact of the conflict.

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Add a neutral party, such as the project sponsor, to function as a negotiator with stakeholders.

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42. During a technical project, a well-liked project member is reassigned to a different project. The team has expressed disapproval regarding the reassignment. What action can help mitigate the team’s disapproval?

Notify the project sponsor regarding the teams disapproval and brainstorm a response

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Employ coaching tools and techniques to increase team motivation

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Add a resource with the same skills to replace the key team member

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Notify the change control board (CCB) and discuss possible ways

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43. At a weekly project status meeting, a key team member expresses concerns about the overall approach documented within the project management plan. The Project Manager is surprised because the team is in the process of executing an important component of the project and the concern has not been raised before. What steps should the Project Manager take?

Update the risk register to document the concerns, and then continue with the meetings scheduled agenda items.

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Recognize that the concern must be fully discussed and resolved prior to continuing with the meeting’s agenda items.

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Address the team with a generic reminder about meeting etiquette, then ask if the team wants to use the time to fully discuss the concerns raised during the meeting.

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Immediately acknowledge the team members concern, continue with the scheduled agenda, then privately meet with the team member to fully understand the concerns expressed.

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44. A Project Manager is faced with an updated schedule that requires delivering a business result under a far more aggressive timeline. The projects technical resource manager has worked with the Project Manager on previous projects. Still, a team member indicates that the company does not have technical resources that could be added to the project to meet the new timeline. What should be the Project Manager’s next step?

Let the project sponsor know that an issue with a technical resource may put the project at risk

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Ensure that upper management is aware of the lack of needed resources which may put the project at risk

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Clarify and discuss with the technical resource manager about the availability of alternative technical resources

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Work with a third-party vendor to quickly acquire the needed resource

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45. A project manager has been asked to conduct a risk analysis that is based on a high-level scope. As part of the analysis, the project manager must use expert judgment to prepare an initiation document. Which document-based action is being performed?

Creating the project charter

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Preparing the scope statement document

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Creating a project management plan

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Documenting the risk management plan

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46. An agile approach meets the needs of the next phase in a team’s project. As the team discusses the phase, it becomes clear that some team members have not received appropriate training in the agile model. How should the Project Manager respond to this issue?

File a change request that includes the agile training for these members

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Use available funds in the contingency reserve to guarantee training all team members

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Train team members on agile topics by hosting training sessions

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Identify the most cost-effective agile training for the team members

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47. A project manager receives complaints from a project sponsor because of a delay in developing a prototype. The project manager responds that the delay was due to a lack of knowledge in a specific skill that was needed by the cross-functional project team. How could the project manager avoid this type of situation in the future?

Create training sessions at the start of the project, so all necessary skills are learned.

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List required skills for the project, and organize the project team based on those skills.

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Consult with the project sponsor to add training once the lack of a specific skill becomes apparent.

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Empower team members to problem solve where skills may be lacking, using the skills they do have.

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48. A project daily stand-ups are long and often last more than two hours. The project team uses the standup meetings for extended discussions about solutions to project obstacles. What should the Project Manager do to improve the daily standup meetings?

Invite department managers to participate in the team members discussions, in order to identify solutions in a business-like manner

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Request shorter discussion time during each standup, leaving more time for working

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Insert a new team member who will manage obstacles and meetings to discuss possible solutions

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Coach team members that they have the opportunity to shorten all standup meetings and improve their method for identifying solutions

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49. A new resource is assigned to fill in for a resource who is leaving. The new resource will be working on a small project that is critical to a larger program milestone. Unfortunately, there is a rumor that the new resource may be a problem, due to a lack of skills. How should the program manager respond to this rumor?

Assess the new resources communication skills to evaluate their ability to perform acceptably as part of the project team.

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Meet with the new resource to discuss their skills and then determine how they can contribute to the project.

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Privately ask the program management officer (PMO) to assign a different resource with better skills.

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Meet with the functional manager of the new resource to discuss the rumor and see if it is true.

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50. A team member could not be reached by email or phone during the week that he was absent. The team member had not notified anyone on the team prior to his absence. Due to the absence, several successor activities are behind schedule, impacting the projects critical path. How should the project manager respond to this situation?

Add a new resource who can complete the work package in a professional manner.

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Discuss the situation with the team member, and work with them to identify a workable solution.

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Require that the team member complete the work package more quickly when they return.

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Ask the functional manager for additional support on the project, including assignment of a new resource.

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51. A project that should have been 90 percent complete by now is only 65 percent complete. The total project budget is US$120,000 and the actual cost of work performed (ACWP) is US$80,000. What is the scheduled performance index (SPI) and cost performance index (CPI) of this project?

The SPI is 0.72, and the CPI is 0.98.

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The SPI is 1.38, and the CPI is 1.2.

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The SPI is 0.94, and the CPI is 1.04.

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The SPI is 0.80, and the CPI is 0.91.

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52. A project manager is working with a customer who repeatedly submits new feature requests for an existing software product. The project manager has already provided the completed scope definition for the product’s next version release to stakeholders. Which step is appropriate for the project manager to take next?

Hold a meeting with the product manager to request that the number of new requests be reduced.

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Define project boundaries immediately with the sponsor.

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Organize a meeting with the stakeholders to set expectations.

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Review the scope management plan to see how features are introduced

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53. A project has the following characteristics: -US$3 million budget -Planned cost of US$630,000 -Actual cost of US$650,000 -Earned value of US$540,000 which statement is true about the current status of the project?

The project is ahead of schedule and under budget.

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The project is behind schedule and over budget.

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The project is ahead of schedule and over budget.

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The project is behind schedule and under budget.

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54. A project manager receives the following for a new project: -assumptions -restrictions -preliminary scope. After receiving this information, what should the project manager do first?

Review and understand the business case and project goals.

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Put together the project team and assign project tasks.

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Build the project schedule and determine the critical path.

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Ensure project charter approval is obtained from the sponsor.

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55. A project manager joins a project that has the following features: -Globally distributed team -Budget that is fixed -Very tight deadlines. During planning, what should the project manager do to avoid any scope creep and keep the team focused on delivering a product that meets requirements?

Put any changes to scope through the formal approval process.

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Hold daily stand-ups with all development teams.

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Ask that all development team leads prepare detailed requirements.

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Disallow stakeholders from directly interacting with the development team leads.

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56. A project is delayed. To obtain the desired quality level of the deliverables, a change is required. First, the project manager issues a formal change request and communicates the change to all stakeholders. Then, the project manager learns that this communications approach did not meet stakeholders’ expectations. What should the project manager do next?

Refer to the communications management and stakeholder engagement plans to find out how to proceed on changes.

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Provide a change request to include stakeholders' expectations in the project management plan.

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Organize a meeting with the project sponsor to better understand stakeholders' expectations.

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Review the communications management plan, follow it, and issue a status report.

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57. A project sponsor asks the Project Manager to change production materials because these materials could cause health problems to consumers. What is an appropriate step for the Project Manager to take?

Follow the project change control process and thoroughly investigate the matter

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Immediately implement the change and submit a change request for formal documentation

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End the current work and enact the change control process

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Reject the change because the request is outside of scope

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58. A project is in the execution phase. Three necessary changes are brought to the attention of the team. The team members all have differing opinions regarding how to implement the changes. What should the project manager do?

Confirm that all team members and stakeholders understand and follow the change management plan.

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Hold a meeting with the board and project sponsor to address the issue.

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Organize a meeting with team members to review the issues and request changes where needed.

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Ensure all requested changes are applied to the project and communicate directly with all team members.

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59. After a project ends, the project manager and project team members are still being asked to do the following: -Evaluate new requirements -Make minor modifications -Solve technical issues The project manager wants to ensure the product or service developed by the project now has operational support. What should the project manager do?

Complete the handover process required for the project.

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Review the acceptance criteria and get acceptance.

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Formally disband the project team and find a new project

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Continue to fulfill the requests as the product is still being developed.

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60. The initial draft of a project management plan is completed. The project manager plans to show the draft to stakeholders who are located around the globe for approval. The project manager has limited time to gain approval, and the project management plan is lengthy. The project manager needs to ensure that the review of the plan is completed on time. Which action should the project manager take?

Send the plan for the stakeholders to review, and then facilitate a meeting with all of them to discuss it.

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Have each stakeholder review the plan individually, adding their comments, and then update the document accordingly.

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Ask select stakeholders to review particular sections of the plan based on their areas of expertise.

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Organize individual meetings with only the key stakeholders to walk them through the plan.

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61. Successful project leaders nurture team members’ skills and knowledge, and keep members motivated throughout the project. Which action helps to promote successful project leadership?

Create a team reward for each successfully-completed task.

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Schedule daily sessions where team members can voice concerns and receive a response.

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Promote team challenges by delegating project tasks.

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Be assertive and stand up for the team’s needs, concerns, and beliefs.

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62. A planned task in a sprint does not get completed due to an issue that appeared three days ago but did not get resolved. The Project Manager wants to prevent this type of situation in the future. What should the Project Manager do?

During the retrospective, examine the issue

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In the demo, address the issue

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During the next iteration planning meeting, discuss the issue

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In the next sprint planning meeting, review the issue

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63. A project sponsor is risk averse and is therefore concerned about negative impacts on the project. To help with this concern, the project team identifies four project risks and then evaluates both the probability of occurrence and the impact of the risk if it occurs. The team uses a 1-5 scale, 1 being the lowest and 5 being the highest. Risk A B C D Probability 1 4 2 2 Impact 5 4 5 2 Based on the table, in what order should the project manager rank these risks for management purposes?

B, A, D, C

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B, C, A, D

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B, A, C, D

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C, D, A, B

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64. A project manager needs to successfully lead a project that has diverse, globally dispersed team members. What should the project manager do to develop cultural sensitivity?

Be aware of local customs, remain flexible when working with team members, and recognize that culture is learned.

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Seek help from the human resource department to obtain formal training in this area.

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Travel to each team member's geographic location to gain awareness of their culture and meet face-to-face.

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Explore each team member's culture in-depth for several weeks to be sensitive to their needs.

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65. On a project, three critical risks with a high-impact are identified. The project manager must find a solution to address these risks immediately. Three specific resources are required to address the risks; however, they are already committed to another project with critical deliverables. Which action should the project manager take?

Check with the functional manager regarding the resources' availability and Negotiate task crashing or rescheduling with the functional manager.

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Hire outside resources and Assign these resources to handle the tasks.

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Assume the risks and Control these risks often to reduce potential impact.

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Generate a contingency reserve to solve the potential schedule delay and Mitigate the possible impact.

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66. Schedule performance issues are occurring on a project. After assessing the issue, the project manager determines that the cause is the expertise levels of project resources. Specifically, a few of the senior-level resources check irrelevant details, and some inexperienced resources take too much time to complete tasks. The project manager needs to enhance team performance. Which action is appropriate to take?

Implement training where necessary and create a checklist for all team members.

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Request that the senior-level resources help the inexperienced resources.

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Advise the senior-level resources and replace the junior-level resources.

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Design and conduct training for the junior-level staff.

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67. Multiple new members are added to an ongoing project. Although all original team members received basic training on the specifics of the business operation that the project supports, the new members do not have the same basic understanding. This lack of understanding results in decreased productivity. How should the project manager respond to this issue?

Ask the original team members to provide support and training, and schedule a second kick-off meeting for new team members.

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Assure all new team members that they should feel comfortable asking for help from both the long-term members and project manager.

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Revise the team, so that the newer resources are moved to other projects and resources with relevant experience are added, then log lessons learned.

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Recognize that this is a common occurrence when teams experience change, and revise the schedule to allow for the slight decrease in productivity.

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68. A projects single sponsor has been replaced by a steering committee due to a significant increase in project size. How should the project manager approach this change?

Update the project plan recognising and meeting the needs of the new steering committee

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Follow the initial project plan, recognizing that the stakeholder group now includes the steering committee members.

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Schedule a low-key introductory meeting with the new steering committee and the team, while continuing to follow the initial project plan.

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Ensure that the new steering committee members receive the projects current status report.

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69. Prior to preparing a monthly project status report, a project manager identifies three new risks. All of these risks could impact critical key milestones. The project manager wants to reference additional information before presenting this new risk information. To which sources should the project manager refer?

Risk register and risk report

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Risk register and Issue report

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Risk management plan and risk report

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Lessons learned repository and risk report

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70. A week prior to the project kick-off call, a project manager meets with a key project resource to gain a deeper understanding of how complex the project deliverables are. The resource expresses concern and worry regarding the deliverables. What should the project manager do to ensure that the deliverables are realistic?

Perform a feasibility study, and then assess the results.

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Discuss the resource's concerns with the sponsor, and modify the project charter.

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Note the concerns in the issue log to review at a later date.

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Identify threats and preventive actions by conducting a risk assessment.

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71. During user testing a client agreed to a final product. A few days later the client is reconsidering their agreement. What should the project manager do?

Review the projects acceptance criteria.

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Refer to the projects quality management plan.

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Review the requirements documentation.

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Refer to the project's project charter.

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72. Although the sponsor and project team say that the new project has an adequate budget and realistic schedule, the project manager worries that unplanned events could threaten the project’s success. What should the project manager do first?

Engage in identification of project risks, then assess those risks.

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Ask the project sponsor for additional funding to cover project planning.

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Schedule a meeting with the functional manager to address the potential impact of unplanned risks.

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Execute the project as planned, recognizing that additional project funds must be requested at a later point in the project.

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73. A large project includes functional groups in four countries. It is close to completion, so the Project Manager must prepare the closeout documents. How should the Project Manager obtain appropriate signoff on the acceptance of the project deliverables?

The project manager should review the project management plan to see which role is responsible for sign-off on deliverables.

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The steering committee should be asked to sign off the project deliverables.

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The functional managers from each group should be asked to sign off the project deliverables.

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The four managers from the four countries should be asked to sign off the project deliverables.

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74. A project has the following characteristics: -A quality management plan is in place. -The quality management plan states that project deliverables must be reviewed, at a minimum, 1.5 weeks before the deadline. -Four deliverables have missed this quality requirement. What is an appropriate step for the project manager to take?

Use a root-cause diagram to determine the problem

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Modify the quality management plan to conform to project practices.

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Request that the project to undergo an internal audit.

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Reach out to the project sponsor for their input.

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75. A company wants to reduce costs by installing solar panels. Their local government provides subsidies for specific energy-efficient projects. After the project starts, the program manager learns that solar panels may not qualify for the energy-efficiency subsidy. What should the program manger do first?

Log the issue in the issue log

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Ensure the issue log is updated

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Make use of the contingency reserve

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File a change request

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76. Three parts of a single project are being completed by three project teams. The three parts are highly dependent on each other. The team leader worries that this might create conflicts when the outputs from the three teams are combined and asks for advice. What advice should the Project Manager provide?

Identify potential conflicts. Then, arrange for a weekly joint meeting with the members of the three teams to review each others work.

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Decide which teams work should be prioritized. Then, delay the work from the other two teams to ensure there are no conflicts.

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Document conflicts as they occur and take action to remedy any problems that arise.

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Continue to let all three teams work simultaneously, recognizing that conflicts can be addressed at the testing phase.

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77. In response to slippage on some scheduled tasks, the project manager reprioritized a number of subsequent tasks in order to fix the problem. The reprioritization did not put the project back on track, and now the project manager needs to escalate the issue to project stakeholders. To escalate the issue, what should the project manager do first?

Refer to the project management plan.

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Review the project documents

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Refer to the change management plan.

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Review the risk management plan.

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78. A project is in the execution phase. Based on the originally approved blueprint, 1,000 products were developed. The project team randomly chooses 100 products to evaluate against the quality plan. What is the project team undertaking?

Control procurement

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Statistical sampling

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Process audit

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Quality assurance

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79. Because a deliverable does not meet the agreed-upon quality specifications, it is rejected by the customer. Team members find that the deliverable does not meet expectations because there is a problem with vendor-provided parts. The vendor says that they will not correct the problem. Before deciding on next steps, what should the project manager do?

Check the service level agreement (SLA) established with the vendor.

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Review the procurement management plan and contract agreements.

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Check the internal quality assurance reports.

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Review the resource management plan and document lessons learned.

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80. Several team members have been transferred to another project, so the project manager needs additional resource support from a new supplier. The project manager is concerned about the cost risk of using a new supplier at this stage of the project. Now, the project manager needs to work with the procurement team to establish specifications and type of contract to be used. What should be done?

Recommend a fixed price incentive fee (FPIF) contract.

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Recommend a time and material (TM) contract.

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Recommend a cost plus incentive fee (CPIF) contract.

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Recommend a firm fixed price (FFP) contract.

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81. A previously identified technical issue has been resolved and the project is moving forward. The project manager has been warned that the same issue will probably arise on similar projects in the future. What should be done first when responding to this warning?

Ensure that the issue log is updated.

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Create a risk report and keep the report current.

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Notify the project sponsor about the warning.

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Ensure that the lessons learned register is updated.

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82. The project manager learns that one team member needs to complete a critical task that is outside of the project, resulting in a scheduling risk for the project. How can the project manager eliminate this risk?

Meet with the team members manager, and negotiate for an alternative time to complete the other task.

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Ask the team member to focus on the critical task, and obtain an additional resource from another department.

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Send a report to the project sponsor, documenting noncompliance from the members manager.

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Tell the team members manger to release the team member from outside activities until the scheduled project activity is complete

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83. The project manager receives a progress report during a demo and review meeting. The report shows that the agile project is not on track. Since all work was purposely selected and sequenced to meet higher-level objectives, the project manager is surprised by the report. In the future, how can the project manager prevent this type of miscommunication in an agile project?

Support self organization for the project team and help them provide buy-in for the project.

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Ensure that there is a contingency reserve to cover these issues.

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Ensure that the team is trained to use the agile process reporting system.

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Provide early training and ongoing mentoring about the agile approach for the project team.

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84. As part of effective leadership, Project Managers help team members grow and keep them motivated throughout each project. What is one trait that supports this effective leadership?

Stand up for the teams beliefs and be assertive

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Challenge the team by delegating project tasks

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Use daily discussion sessions to solicit and respond to the teams concerns

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Provide a team reward for each successfully-completed task

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85. The project is overseen by a senior project manager. A new project manager joins the project, and the sponsor asks the new project manager to develop the quality management plan. How should the new project manager proceed?

Meet with the senior project manager to identify established plans and processes. Then, ask for assistance in selecting the appropriate standards.

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Schedule a meeting with the customer to collect requirements and obtain benchmarking samples.

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Obtain the necessary benchmarking samples and cost-benefit analyses from the sponsor.

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Postpone the development of the quality management plan until quality metrics and quality checklists are created.

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86. A small group of users complain during a projects user acceptance stage. The users say that their expectations are not met. Which action could help avoid this issue on future projects?

Make use of user acceptance sign-off during handing over.

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Engage in risk assessments throughout the project.

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Make use of conflict management techniques.

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Create a professional relationship with users.

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87. The project sponsor requires a project team composed of resources that live in four different time zones, working in four different locations. The project sponsor did not consider the implications of this requirement, and believes that the dispersion will provide an ideal project team that will save costs. Where should this be documented in the project charter?

In the high-level project risks

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In the key stakeholder list

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As part of high-level requirements

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As part of the resource management plan

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88. A governmental agency becomes a key stakeholder on a complex project due to regulatory changes. In light of the change, the project manager needs to develop an understanding of this new stakeholder and identify any new high-level risks that may result from the change. What should the project manager do?

Schedule meetings with the new stakeholders to understand their expectations

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Update the assumption log.

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Revise the stakeholder engagement plan.

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Share the benefits management plan with the new stakeholders.

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89. The project requires the development of a human resource system (HRS) to centrally manage human resources and payroll. The project sponsor is a multinational company. The Project Manager reviews historical data on the companys human resources practices and considers the regulatory framework of the project. However, there are concerns about project risks. What should the Project Manager do in response to these concerns?

Log high-level project risks

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Calculate and quantify project risks

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Formulate a risk mitigation plan

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Engage in regular risk reviews

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90. A project manager needs stakeholder involvement in order to identify strategic and operational assumptions and constraints. Unfortunately, the project manager is finding it hard to obtain consistent input due to lack of participation. How can the project manager boost stakeholder input?

Make use of political awareness techniques.

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Review risk management tools and techniques.

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Engage in effective meeting management techniques.

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Use effective facilitation techniques.

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91. The project manager reviews the issues log and sees that three tasks assigned to three team members are significantly behind schedule. How should the project manager handle this issue?

Meet with the relevant team members to review the tasks and determine a strategy for resolving the issue.

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Contact the project sponsor and escalate the issue in order to reduce delays.

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Ask those who are responsible for the reason for the delays and their plans for next steps.

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Inform the team to quickly bring the tasks up to date, so that the project is not at risk.

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93. A global organization sponsors a project that involves six different companies. When the project is partially complete, the project manager learns that one stakeholder is ill and needs to decrease their level of involvement. What should the project manager do?

Update the stakeholder engagement plan.

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Revise the project charter.

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Update the stakeholder register.

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Revise the project management plan

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92. Project team members are spending a lot of time helping maintenance and operations staff with a recently commissioned project component. The project manager needs to validate that the component was signed off and ownership transferred. Which three documents should the project manager use for this decision?

Final report, organizational process assets updates, and procurement agreements

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Procurement agreements, project document updates, and organizational process assets updates

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Procurement agreements, stakeholder engagement plan, and organizational process assets updates

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Final report, project document updates, and organizational process assets updates

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94. A new law is expected within the next four-to-five months that will affect the business type of products. The next product launch is starting and should be completed within three months. Unfortunately, the new product would not meet the requirements of the proposed law. How should the project manager respond to this potential problem?

Schedule a meeting with the sponsor and key stakeholders to discuss risks and Using the results of the meeting, revise the appropriate documents.

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Revise the risk management plan and Move ahead with planning the project.

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Move ahead with the project; following the plan and Ensure on-time completion, so that the product will not be affected by any possible rule change.

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Schedule a meeting with the sponsor and key stakeholders to warn them about the law and Advise them to cancel the project until the legislation is finalized.

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95. A project manager implemented an approved change to manage a risk. Three months after the implemented change, the project manager learns that the change did not produce the desired result, and there are adverse consequences. What can the project manager do to avoid this problem on future projects?

Follow up to verify that a risk response is performing as expected.

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Revisit or change existing assumptions after reviewing the assumption log.

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Update the lessons learned register with the risk information.

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Update the probability and impact matrix after assessing any new risks.

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96. During a conversation with a friend, a project manager hears that a possible union action will occur within the next two weeks. The project manager knows that at this stage of the project, any project delays could cause substantial harm to both budget and schedule, and any union action will affect the project team. Earlier, the probability of a union action was considered minimal. Thus, it was unanticipated. How should the project manager respond to this issue?

Notify relevant stakeholders and add the new risks to the risk register.

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Get more information through informal discussions, and use what is found to decide on next steps.

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Plan to reward those who do not participate and identify possible disciplinary actions for those who do participate.

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Schedule a meeting with the unions leader in order to resolve any outstanding conflicts.

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97. A project team has set up an unofficial online communications platform to enhance communication. The project manager was not aware that this platform existed until recently, after learning that it was being used inappropriately. Which action should the project manager take?

Have the project team stop using the platform, and then review the communications management plan.

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Report the issue to the compliance office after disciplining the individuals involved.

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Since it is not part of the communications management plan, terminate the platform.

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Delegate an administrator to monitor communications on this platform.

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98. A project has the following characteristics: -To determine what product should be created, a feasibility study has been conducted. -A change request has now been approved to develop another product that contradicts the original requirements. -Data analysis was conducted before the change request was approved. Which action should the project manager take?

Execute the change request.

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Decline the change request.

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Ask for a detailed report of the data analysis.

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Ask for a feasibility study of the new product.

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99. A technology development project has the following characteristics: -It requires a highly skilled resource that is unavailable locally. -The project manager has identified a resource who can work on site, but the resource lives in a different country and requires a work visa. -The work visa process is taking more time than anticipated. What should the project manager do?

Assign the existing team overtime work.

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Have the project's scope reduced.

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Delay the project by an equivalent duration.

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Request that the resource work remotely.

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100. A contractor is late with a critical project deliverable due to resource challenges. There is a 22% buffer in the budget for cost overruns. What is the first thing a project manager should to mitigate this issue?

Look into alternative vendors that can assist with project deliverables despite resource constraints.

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Hire a new vendor to replace the current vendor

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Hold a discussion with the vendor regarding the legal implications of this slippage.

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Update the project schedule after first accepting the cost overrun.

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101. There is an unresolved conflict between a member of a third-party vendor’s team and a member of a project team. The issue is escalated to the project manager. What is the first thing the project manager should do?

Meet in-person with the vendor to discuss the issue.

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Call the vendor on the phone to discuss the issue.

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Draft and send a contractual letter to the vendor.

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Send an email to the vendor to discuss the issue.

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102. A customer’s resources have not completed the required training. The project manager has to consider the risk it poses to the timely completion of the project. Customer resource training is a required project deliverable. Which action should the project manager perform?

Communicate with the project stakeholders to address the risk.

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Revise the risk register and discuss it at the next project status meeting.

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Dedicate additional post-implementation support to mitigate the risk.

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Modify the project schedule to account for the training delay.

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103. A project manager is uncertain about the duration of a new product and consults several groups of subject matter experts (SMEs). The first group advises that development can be finished in 40 days. The second group identifies some risks that could make the duration up to 60 days. The third group proposes a new development method that can shorten the time to 20 days. What is the estimated development duration for the new product?

20 Days

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40 Days

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60 Days

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30 Days

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104. A project manager is uncertain about the duration of a new product and consults several groups of subject matter experts (SMEs). The first group advises that development can be finished in 29 days. The second group identifies some risks that could make the duration up to 46 days. The third group proposes a new development method that can shorten the time to 18 days. What is the estimated development duration for the new product?

28 Days

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30 Days

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32 Days

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36 Days

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105. A project has the following characteristics: -Schedule performance issues are occurring due to expertise levels of project resources. -Highly-experienced resources are reviewing unnecessary details. -Junior-level resources are not completing tasks in a timely manner. The Project Manager needs to enhance team performance. What should the Project Manager do?

Where necessary, implement training, and design a checklist for all team members.

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Where necessary, have the senior-level resources help the inexperienced resources.

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Where necessary, replace specific junior-level resources, and advise the senior-level resources.

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Where necessary, conduct training for the junior-level staff members.

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106. A customer is contemplating adding new features to the project deliverable. Before a project team member starts working on these new features, what is a mandatory step?

Gain approval from the project manager.

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Ensure the change control board (CCB) approves.

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Gain approval from the project sponsor.

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Ensure key subject matter experts (SMEs) approve.

Correct Incorrect Correct answer

107. A project is at the multi-functional planning phase. The project manager realizes that producing a complex application is not feasible with the current number of resources and decides to hire more resources for the production of the application. The project manager identifies temporary resources and signs a service level agreement (SLA) with them. Which risk response strategy does this scenario exemplify?

Mitigate

Correct Incorrect Correct answer

Transfer

Correct Incorrect Correct answer

Accept

Correct Incorrect Correct answer

Avoid

Correct Incorrect Correct answer

108. A project manager has completed the following steps: -Finished a major IT deployment project. -Confirmed with the release manager that all systems are working. -Confirmed that functionality has been verified by the quality assurance team. -Informed the customer. What is the next step the project manager should take?

Add the lessons learned to the organization's knowledge base.

Correct Incorrect Correct answer

Update the risk register, stakeholders, and team members.

Correct Incorrect Correct answer

Ensure that the procurement plan is closed out.

Correct Incorrect Correct answer

Review, verify, and complete the release documentation.

Correct Incorrect Correct answer

109. After realizing that there are insufficient resources on a project that has an increasingly high workload, management outsources some major tasks to keep the project on schedule. What should the project manager do in this scenario?

Review the communications management plan

Correct Incorrect Correct answer

Revise the procurement management plan

Correct Incorrect Correct answer

Escalate to the project sponsor

Correct Incorrect Correct answer

Prepare an organizational chart

Correct Incorrect Correct answer

110. A project has the following need 900 resource hours must be outsourced. Because of internal policies, all providers must comprehend the requirements. Which action should the project manager take to ensure this?

Hold direct negotiations with each provider.

Correct Incorrect Correct answer

Conduct a bidder conference with the providers.

Correct Incorrect Correct answer

Ensure the procurement management plan is sent to each provider.

Correct Incorrect Correct answer

Have each of the providers added to the stakeholder register.

Correct Incorrect Correct answer

111. A company has a goal of increasing customer satisfaction within 4 months. A project is initiated to meet this goal. The project manager needs to identify best practices. What should the project manager utilize to accomplish this?

Benchmarking

Correct Incorrect Correct answer

Focus groups

Correct Incorrect Correct answer

Facilitation

Correct Incorrect Correct answer

Affinity diagram

Correct Incorrect Correct answer

112. A new product is released. When a customer identifies performance issues with this product, the project manager realizes that cost of quality (COQ) should have been used to estimate this cost. Which category of COQ should the project manager have used?

Prevention costs

Correct Incorrect Correct answer

External failure costs

Correct Incorrect Correct answer

Appraisal costs

Correct Incorrect Correct answer

Cost-benefit analysis

Correct Incorrect Correct answer

113. A project manager is doing the following: -conducting a risk analysis based on a high-level scope, and -using expert judgement to prepare a document. What is the project manager doing, based on the description of the activity?

Creating a project charter

Correct Incorrect Correct answer

Preparing a project scope statement

Correct Incorrect Correct answer

Creating the project management plan

Correct Incorrect Correct answer

Preparing a risk management plan

Correct Incorrect Correct answer

114. A project is started based on the approved scope. As the project design is being implemented, a team member says that the product will not meet the requirements in certain situations. Correcting the issue will not only cause an increase in scope and costs but the project will also miss the deadline. The project sponsors do not have additional funding to support the project. Considering this information, what should the Project Manager do?

Conduct a risk analysis and inform the project sponsor

Correct Incorrect Correct answer

Enact the perform integrated change control process

Correct Incorrect Correct answer

Resolve the issue to satisfy the customer

Correct Incorrect Correct answer

Contact the customer and negotiate for risk acceptance

Correct Incorrect Correct answer

115. A project manager realizes that stakeholder interests will conflict on a project and decides to utilize a stakeholder engagement assessment matrix. The matrix pinpoints an influential stakeholder who is resistant to the project. The project manager needs to align this stakeholder’s expectations. What should the project manager do to accomplish this goal?

Produce a stakeholder engagement plan.

Correct Incorrect Correct answer

Convey the stakeholder engagement plan.

Correct Incorrect Correct answer

Gain consensus on project objectives by meeting with all stakeholders.

Correct Incorrect Correct answer

Ensure that the stakeholder register is complete and updated.

Correct Incorrect Correct answer

116. A medium-sized company is expanding into a new market. However, the company does not have previous experience in that market. A Project Manager needs to collect requirements. Which tool or technique should the Project Manager use?

Prototypes

Correct Incorrect Correct answer

Expert judgment

Correct Incorrect Correct answer

Product analysis

Correct Incorrect Correct answer

Create requirements traceability matrix

Correct Incorrect Correct answer

117. A project manager has local and virtual team members for a project. To manage scheduling priority conflicts among team members, the project manager schedules a video conference call. Which statement is true about this scenario?

It demonstrates the Smooth/Accommodate conflict resolution technique.

Correct Incorrect Correct answer

It is an example of the Collaborate/Problem Solve conflict resolution technique.

Correct Incorrect Correct answer

It demonstrates the Force/Direct conflict resolution technique.

Correct Incorrect Correct answer

It is an example of the Compromise/Reconcile conflict resolution technique.

Correct Incorrect Correct answer

118. A high-level manager in an organization would like to use a critical project resource for a new project. Which action should the project manager take?

Contact the program manager to resolve the issue.

Correct Incorrect Correct answer

Request that the high-level manager provides a replacement.

Correct Incorrect Correct answer

Use the Legitimate form of power to deny the request

Correct Incorrect Correct answer

Tell the team and reassign that resource's responsibilities to other team members.

Correct Incorrect Correct answer

119. What should the project manager do to gain a stakeholder’s approval if the stakeholder believes a project’s deliverables were not achieved?

Review the project scope while analyzing the stakeholder's needs and expectations.

Correct Incorrect Correct answer

Review the project charter thoroughly with this stakeholder on a conference call.

Correct Incorrect Correct answer

Ensure that the stakeholder understands the quality management plan.

Correct Incorrect Correct answer

Perform a risk analysis after obtaining the stakeholder's new requirements.

Correct Incorrect Correct answer

120. A client’s employee asks the project manager for an additional, new product feature during a status meeting. To what document should the project manager first refer to find out who has the authority to approve this request?

Change log

Correct Incorrect Correct answer

Change management plan

Correct Incorrect Correct answer

Responsible, accountable, consult, and inform (RACI) matrix

Correct Incorrect Correct answer

Change request document

Correct Incorrect Correct answer

121. Review the following steps. 1. A project has been successfully delivered. 2. The project manager is executing formal closure. 3. What is Step 3?

The project manager should update the bid documents.

Correct Incorrect Correct answer

The project manager should obtain stakeholder acceptance.

Correct Incorrect Correct answer

The project manager should reassign the project team.

Correct Incorrect Correct answer

The project manager should reallocate the unused funds.

Correct Incorrect Correct answer

122. Review the following project characteristics: -The project is in its initiation phase. -Due to lack of funding, the project gets terminated. -The project manager must close the project. What is the first action the project manager should take?

Rely on the communications management plan to properly inform all stakeholders.

Correct Incorrect Correct answer

Examine the organization's project closure guidelines.

Correct Incorrect Correct answer

Determine the potential impact of terminating the project by performing a risk analysis.

Correct Incorrect Correct answer

Close all project procurement processes.

Correct Incorrect Correct answer

123. A project has the following characteristics: -A functional manager is also a project stakeholder. -The functional manager has time constraints and delegates project responsibilities to someone else on the functional team. -The new stakeholder is not attending meetings. The project manager needs to engage this new stakeholder. What should the project manager do?

Examine the project charter with the new stakeholder and assess their level of engagement.

Correct Incorrect Correct answer

Present the project schedule and the specific, assigned tasks to the new stakeholder.

Correct Incorrect Correct answer

Request that the functional manager briefs this new stakeholder and ask that they send them to all relevant meetings.

Correct Incorrect Correct answer

Ask the new stakeholder to pair with a more experienced stakeholder to learn responsibilities.

Correct Incorrect Correct answer

124. A project manager is attending a periodic review with stakeholders. The project sponsor asks the project manager how deliverables will be verified for accuracy and accepted. In which project document is this information found?

Scope management plan

Correct Incorrect Correct answer

Requirements management plan

Correct Incorrect Correct answer

Quality management plan

Correct Incorrect Correct answer

Work performance reports

Correct Incorrect Correct answer

125. A project is being planned in a remote area with limited access to vehicles and equipment. The project manager proposes that the company deliver all heavy equipment themselves despite the significant expense. The project manager will take full responsibility for this activity. What type of risk response is the project manager demonstrating?

Transfer

Correct Incorrect Correct answer

Mitigate

Correct Incorrect Correct answer

Accept

Correct Incorrect Correct answer

Avoid

Correct Incorrect Correct answer

126. A project manager begins to prepare the project management plan after receiving the project charter. There is currently no historical information in the project management office (PMO). What is the next step the project manager should take in this scenario?

Utilize analogous estimating.

Correct Incorrect Correct answer

Seek advice from experts in the field.

Correct Incorrect Correct answer

Organize an initial kick-off call.

Correct Incorrect Correct answer

Request that the project sponsor provides input.

Correct Incorrect Correct answer

127. A marketing team is developing a new website and has agreed upon a target audience. Now the marketing team needs to identify the target audience’s style preferences. What is an appropriate tool or technique to use for this situation?

Focus groups

Correct Incorrect Correct answer

Brainstorming

Correct Incorrect Correct answer

Product analysis

Correct Incorrect Correct answer

Benchmarking

Correct Incorrect Correct answer

128. A client brings a Project Manager into a project during the project’s execution stage. The Project Manager reviews the project scope for cost estimating purposes and notices that some completed deliverables were missed in the work breakdown structure (WBS). Which step should the Project Manager take next?

Verify with the stakeholders to see if these missed deliverables should be added

Correct Incorrect Correct answer

Ask that the project management office (PMO) approve additional funds for this work

Correct Incorrect Correct answer

Include the work in the WBS, per the 100% rule, and recalculate the total project cost

Correct Incorrect Correct answer

Determine whether these deliverables are necessary by verifying with experts in the field.

Correct Incorrect Correct answer

129. A project manager is working with three key stakeholders. Each stakeholder has a different vision regarding the project and its goal. They each feel strongly about their opinion. The project manager needs to obtain approval of the project charter. What should the project manager do?

Conduct a stakeholder analysis.

Correct Incorrect Correct answer

Use negotiation to ensure the three stakeholders are in agreement.

Correct Incorrect Correct answer

Request that the project sponsor resolve the conflict.

Correct Incorrect Correct answer

Use the project kick-off meeting to settle the project goals.

Correct Incorrect Correct answer

130. Review the following project characteristics: A sponsor approves a project. -The project manager invites selected team members, key stakeholders, and the sponsor to a meeting. -The primary purpose of the meeting is to create a document that will guide the team in defining the main project deliverables. What will be the final output of this meeting?

Milestone list

Correct Incorrect Correct answer

Work breakdown structure (WBS) dictionary

Correct Incorrect Correct answer

Scope management plan

Correct Incorrect Correct answer

Requirements management plan

Correct Incorrect Correct answer

131. A project is in the development stage. During this stage, there will be sensitive client data to handle. The compliance manager raises an issue of project non-compliance. What is the first document the project manager should review?

Statement of work (SOW)

Correct Incorrect Correct answer

Issue log

Correct Incorrect Correct answer

Business case

Correct Incorrect Correct answer

Risk register

Correct Incorrect Correct answer

132. A project is underway and is 50% completed. An essential project team member requests 1.5 months leave for personal matters. What should the project manager do first?

Check with this team member to see if the leave can be postponed.

Correct Incorrect Correct answer

Discuss the issue with the functional manager and request a replacement.

Correct Incorrect Correct answer

Assess how the leave will impact on the project.

Correct Incorrect Correct answer

Refer to the resource management plan.

Correct Incorrect Correct answer

133. A project manager works for a company that is preparing to develop a new product. The new product will require currently unavailable skills. To initiate this project, what should the project manager do?

Develop detailed project requirements

Correct Incorrect Correct answer

Focus on quality control

Correct Incorrect Correct answer

Focus on the assessment of high-level risks

Correct Incorrect Correct answer

Develop a competitor analysis

Correct Incorrect Correct answer

134. A project manager is uncertain about the duration of a new product and consults several groups of subject matter experts (SMEs). The first group advises that development can be finished in 25 days. The second group identifies some risks that could make the duration up to 40 days. The third group proposes a new development method that can shorten the time to 10 days. What is the estimated development duration for the new product?

23 days

Correct Incorrect Correct answer

25 days

Correct Incorrect Correct answer

27 days

Correct Incorrect Correct answer

30 days

Correct Incorrect Correct answer

135. A new product development project has the following characteristics: -There are three main tasks. -Task A must be delivered 4 weeks before task C starts. -Once task B is finished; task C will start. What is the relationship between tasks A and B?

Finish-to-start (FS)

Correct Incorrect Correct answer

Finish-to-finish (FF)

Correct Incorrect Correct answer

Start-to-start (SS)

Correct Incorrect Correct answer

Start-to-finish (SF)

Correct Incorrect Correct answer

136. A product deliverable is undergoing acceptance testing. A senior-level stakeholder raises concern that an essential product feature for their department was not developed. The project manager wants to avoid this issue in the future. What is one way to accomplish this goal?

Properly manage stakeholder expectations.

Correct Incorrect Correct answer

Prepare a change management plan.

Correct Incorrect Correct answer

Ensure a scope management plan gets approved.

Correct Incorrect Correct answer

Hold a product demo with stakeholders.

Correct Incorrect Correct answer

137. A skincare company reports that customers are increasingly complaining that a product is underweight. A project manager needs to determine if something needs to be changed in the production line. Which tool or technique can the project manager use for this task?

Scatter diagram

Correct Incorrect Correct answer

Affinity diagram

Correct Incorrect Correct answer

Control chart

Correct Incorrect Correct answer

Histogram

Correct Incorrect Correct answer

138. A product passes 96% percent of the functional requirements defined in the scope. A customer is unwilling to accept the product since it did not pass 100%. A project manager is assessing what could have been done differently to avoid this. What should the project manager have done?

Assessed and evaluated the test management plan

Correct Incorrect Correct answer

Created the work breakdown structure (WBS)

Correct Incorrect Correct answer

Ensured that the quality metrics were defined

Correct Incorrect Correct answer

Reviewed the requirements documentation

Correct Incorrect Correct answer

139. A Project Manager is working on a data center migration project and is developing the schedule management plan. Per the project sponsor’s request, the schedule must include the plan for all tasks as soon as possible. Additionally, the Project Manager is presented with modified resource availability that should not violate schedule constraints. The Project Manager needs to select the appropriate leads and lag relationships for this situation. Which type should the Project Manager choose?

Early start is smaller than the late start in all activities.

Correct Incorrect Correct answer

Early start equals the late start in some activities.

Correct Incorrect Correct answer

Early start equals the late start in all activities.

Correct Incorrect Correct answer

Early start is smaller than the late start in some activities.

Correct Incorrect Correct answer

140. A project manager is preparing the charter for a project. The project aims to automate 30 percent of product testing. The project sponsor advises the project manager to assign senior test engineers to identify the tests that can be automated. The test department manager, however, is uncooperative because they believe that the project will lead to downsizing in their department. What should the project manager do first?

Have a meeting with the test department manager to review the statement of work (SOW).

Correct Incorrect Correct answer

Request for the project sponsor to provide a rationale for test automation.

Correct Incorrect Correct answer

Present data-driven, cost-benefit evidence of test automation to the test department manager.

Correct Incorrect Correct answer

Raise the risk that the senior testing engineers will be unavailable for the testing.

Correct Incorrect Correct answer

141. A company is planning to utilize a new product that leverages innovative technologies and processes. The project manager has verified that the component work packages have been defined, and constraints for each component have been identified. Which estimating technique should the project manager use to obtain a precise cost estimate of the project?

Analogous

Correct Incorrect Correct answer

Three-point

Correct Incorrect Correct answer

Bottom-up

Correct Incorrect Correct answer

Parametric

Correct Incorrect Correct answer

142. A project has the following characteristics: -It is in the planning phase. -A key stakeholder will be unavailable for 2.5 weeks during the project. The project manager must decide what to do first, after learning about the key stakeholder’s unavailability. What is the correct step to take?

Ensure that the issue log is updated and inform the other stakeholders.

Correct Incorrect Correct answer

Request that the finance department provide a replacement during the stakeholder's absence.

Correct Incorrect Correct answer

Organize a meeting with the sponsor to evaluate the situation and identify alternatives.

Correct Incorrect Correct answer

Continue with planning and acknowledge the impact the change may have on the project schedule.

Correct Incorrect Correct answer

143. A project has the following characteristics: -It is in the execution phase. -A regulatory law has recently been approved that mandates immediate compliance. -This law will impact the project’s scope, schedule, and cost. The project manager needs to determine what to do first. What is the correct step to take?

Initiate mitigation of the risk.

Correct Incorrect Correct answer

Ensure the project management plan is updated.

Correct Incorrect Correct answer

Escalate the issue to senior management.

Correct Incorrect Correct answer

Begin the change request process.

Correct Incorrect Correct answer

144. A project’s deliverable on the critical path is lagging behind schedule. The cost performance index (CPI) is 1.3. The Project Manager is able to put the project back on schedule. What is the most likely outcome for the project?

There will be activities performed in parallel.

Correct Incorrect Correct answer

There will be a revised scope.

Correct Incorrect Correct answer

There will be an increase in costs and risks.

Correct Incorrect Correct answer

There will be rework.

Correct Incorrect Correct answer

145. An intricate project has key stakeholders located in the United States, France, and China. The project manager discovers that a senior manager asked a team member for project information. Which step is appropriate to take next?

Rely on the information in the stakeholder register.

Correct Incorrect Correct answer

Refer to the project management information system (PMIS).

Correct Incorrect Correct answer

Ensure that the senior manager attends the next team meeting.

Correct Incorrect Correct answer

Read the communications management plan.

Correct Incorrect Correct answer

146. A project is 7 months into execution. The project manager determines that the cost performance index (CPI) is .80. According to a trend analysis, the CPI has a downward trend. What is the next step that the project manager should take?

Issue a change request for cost re-baselining.

Correct Incorrect Correct answer

Ask for additional resources.

Correct Incorrect Correct answer

Crash the project schedule.

Correct Incorrect Correct answer

Utilize the management reserve.

Correct Incorrect Correct answer

147. A project is being implemented. The research and development department communicates to the project manager that the product’s requirements have changed. These changes were not anticipated, may significantly influence potential sales numbers, and could impact project scope. What is the appropriate action for the project manager to take?

Anticipate risk responses and modify the risk register accordingly.

Correct Incorrect Correct answer

Use forecasting methods.

Correct Incorrect Correct answer

Plan to use the contingency reserve and update the risk mitigation plan.

Correct Incorrect Correct answer

Utilize methods such as earned value management (EVM).

Correct Incorrect Correct answer

148. A project is in the execution phase. Due to the demand for a quick turnaround time, the project manager needs to rapidly assign resources to build the team and meet project requirements. Which action should the project manager take next?

Build library services.

Correct Incorrect Correct answer

Deliver workshops.

Correct Incorrect Correct answer

Train the new team.

Correct Incorrect Correct answer

Host a webinar.

Correct Incorrect Correct answer

149. A Project Manager leaves the company and is replaced. The new Project Manager wants to start guiding the team toward project success. What should the new Project Manager do first?

Look over the project charter to identify goals and deliverables.

Correct Incorrect Correct answer

Review the project diary and look for notes made by the former Project Manager.

Correct Incorrect Correct answer

Modify the project schedule, adding a new activity related to the knowledge transfer process.

Correct Incorrect Correct answer

Revisit the project budget to determine if extra time is required.

Correct Incorrect Correct answer

150. Project team members are busier than usual. They indicate that they do not have the time to update the lessons learned because of other project responsibilities. How should the project manager respond to this issue?

Require submission of lessons learned documentation after each project deliverable is accepted by the customer.

Correct Incorrect Correct answer

Ensure there is an agenda item for discussion of lessons learned from project activities as part of all project meetings.

Correct Incorrect Correct answer

File a change request to the project management office (PMO) to change how often lessons learned is collected.

Correct Incorrect Correct answer

Bring in a consultant to assist with collecting lessons learned to help reduce the burden on project team.

Correct Incorrect Correct answer

151. A Project Manager is creating an agenda and presentation materials for a kick-off meeting that will involve stakeholders across multiple geographic regions who will be working on a global project. How can the Project Manager work to ensure that the stakeholders are engaged?

Create slides for the kick-off meeting to address stakeholder involvement.

Correct Incorrect Correct answer

Survey stakeholders' preferred meeting dates and times to accommodate the teams in different time zones.

Correct Incorrect Correct answer

Verify that all required participants or their delegates will be available to attend.

Correct Incorrect Correct answer

Review the kick-off session agenda and materials for overall clarity and concision.

Correct Incorrect Correct answer

152. A retiring project manager hands over all materials to a new project manager. The project appears to be running smoothly, until the new manager learns that a critical component has failed during testing. What is the appropriate first step when responding to this issue?

Review the risk management plan to identify whether this risk and accompanying response strategies have been captured.

Correct Incorrect Correct answer

Check with other local team project managers to see how they would respond to the issue.

Correct Incorrect Correct answer

Revise the timeline to account for slippage due to the additional time needed to implement mitigation.

Correct Incorrect Correct answer

Communicate with stakeholders, describing the issue, proposed costs, and potential changes to delivery dates related to the project.

Correct Incorrect Correct answer

153. A team member has taken an unplanned leave during the execution phase of a project. In response, the project team rescheduled some tasks. The result is that critical activities are now occurring at the same time. What is the first thing that the project manager should do?

Assess the newly introduced risks with the project team.

Correct Incorrect Correct answer

Mitigate risks by reverting to the original schedule.

Correct Incorrect Correct answer

Revise the risk register and then rank the project's risks.

Correct Incorrect Correct answer

Identify suitable responses for the newly introduced risks.

Correct Incorrect Correct answer

154. There are three deliverables in the project manager’s IT transformation project: Deliverable 2 has strictly scheduled milestones, with no expected variation in the timeline. The project manager expects that Deliverable 3 will see quickly changing requirements during development. Which lifecycle model should be used to meet the project’s requirements?

Select a fully agile project model, with a common user story and three-week sprints.

Correct Incorrect Correct answer

Select a waterfall project model for deliverables, with firm milestones and change control procedures.

Correct Incorrect Correct answer

Select a hybrid project model, where Deliverable 2 is positioned as single agile sprint embedded in an overall waterfall project.

Correct Incorrect Correct answer

Select a hybrid project model, where Deliverable 2 is positioned as a single waterfall phase embedded in an overall agile project.

Correct Incorrect Correct answer

155. A project manager is uncertain about the duration of a new product development project and consults several groups of subject matter experts (SMEs). The first group advises that development can be finished in 14 days. The second group identifies some risks that could make the duration up to 32 days. The third group proposes a new development method that can shorten the time to 8 days. What is the estimated development duration for the new product?

12 Days

Correct Incorrect Correct answer

16 Days

Correct Incorrect Correct answer

18 Days

Correct Incorrect Correct answer

20 Days

Correct Incorrect Correct answer

156. A product passes 99% percent of the functional requirements defined in the scope. A customer is unwilling to accept the product since it did not pass 100%. A project manager is assessing what could have done differently to avoid this. What should the project manager have done?

Properly evaluated the test management plan

Correct Incorrect Correct answer

Produced the work breakdown structure (WBS)

Correct Incorrect Correct answer

Defined and communicated the quality metrics

Correct Incorrect Correct answer

Verified the requirements documentation

Correct Incorrect Correct answer

157. A project is utilizing a third-party contractor. A member of the contractor’s team raises an issue with a member of the project team. The two individuals are not able to work out a solution. The project manager is aware of the disagreement. Which type of communication should the project manager use first when contacting the vendor about this issue?

Face-to-face

Correct Incorrect Correct answer

Phone

Correct Incorrect Correct answer

Contractual letter

Correct Incorrect Correct answer

Email

Correct Incorrect Correct answer

158. A software vendor is behind on a key project deliverable. There is a 21% buffer in the budget for cost overruns. The project manager needs to mitigate the issue. Which action should the project manager take next?

Evaluate alternative software vendors that can help project deliverables despite resource constraints.

Correct Incorrect Correct answer

Remove the current vendor and have the new vendor send a contract.

Correct Incorrect Correct answer

Ask the vendor to meet to discuss legal issues regarding the slippage.

Correct Incorrect Correct answer

Accept the cost overrun and update the project schedule.

Correct Incorrect Correct answer

159. A project needs a specialized resource. A resource that fits the needs of the project is identified, and can work onsite, but lives in another country. The visa process was expected to take weeks but is now taking months. What should the project manager do?

Ask the existing team to work overtime.

Correct Incorrect Correct answer

Place a limit on the project's scope.

Correct Incorrect Correct answer

Put the project on hold by an equivalent duration.

Correct Incorrect Correct answer

Request that the resource work virtually.

Correct Incorrect Correct answer

160. To determine which product to create, a project feasibility study was conducted. However, a change request was recently approved to develop another product that contradicts the original requirements. Data specialists conducted an analysis before the change request was approved. What is an appropriate action for the project manager to take?

Perform the change request.

Correct Incorrect Correct answer

Do not accept the change request.

Correct Incorrect Correct answer

Review a detailed report of the data analysis.

Correct Incorrect Correct answer

Review a feasibility study of the new product.

Correct Incorrect Correct answer

161. A project that should have been 70 percent complete by now is only 55 percent complete. The total project budget is US$210,000, and the actual cost of work performed (ACWP) is US$162,000. What is the scheduled performance index (SPI) and cost performance index (CPI) of this project?

The SPI is 0.79, and the CPI is .71.

Correct Incorrect Correct answer

The SPI is 1.27, and the CPI is 0.98.

Correct Incorrect Correct answer

The SPI is 0.82, and the CPI is 1.05.

Correct Incorrect Correct answer

The SPI is 0.99, and the CPI is 0.96.

Correct Incorrect Correct answer

162. A project that should have been 90 percent complete by now is only 84 percent complete. The total project budget is US$110,000 and the actual cost of work performed (ACWP) is US$82,000. What is the schedule performance index (SPI) and cost performance index (CPI) for this project?

The SPI is 0.93, and the CPI is 1.13.

Correct Incorrect Correct answer

The SPI is 1.07, and the CPI is 0.99.

Correct Incorrect Correct answer

The SPI is 1.15, and the CPI of .93.

Correct Incorrect Correct answer

The SPI is 0.96, and the CPI is 1.18.

Correct Incorrect Correct answer

163. A project that should have been 95 percent complete by now is only 80 percent complete. The total project budget is US$140,000 and the actual cost of work performed (ACWP) is US$95,000. What is the schedule performance index (SPI) and a cost performance index (CPI) of the project?

The SPI is 0.84, and the CPI is 1.17

Correct Incorrect Correct answer

The SPI is 1.19, and the CPI is 0.96.

Correct Incorrect Correct answer

The SPI is 0.86, and the CPI is 1.14.

Correct Incorrect Correct answer

The SPI is 0.94, and the CPI is 1.16.

Correct Incorrect Correct answer

164. A project manager is working on a software development project. Two customers are repeatedly submitting new feature requests. The completed scope definition for the product’s next version release has already been provided to stakeholders. What should the project manager do next?

Ask to meet with the product manager and discuss reducing the number of new requests.

Correct Incorrect Correct answer

Meet with the sponsor immediately to discuss project boundaries.

Correct Incorrect Correct answer

Meet face-to-face with stakeholders to set expectations.

Correct Incorrect Correct answer

Assess the scope management plan and iterate it through the scope definition process.

Correct Incorrect Correct answer

165. A project has the following budgetary features: -Total budget of US$3 million -Planned cost of US$630,000 -Actual cost of US$650,000 -Earned value of US$540,000 which statement is true about this project?

It is under budget, and ahead of schedule.

Correct Incorrect Correct answer

It is over budget and behind schedule.

Correct Incorrect Correct answer

It is over budget and ahead of schedule.

Correct Incorrect Correct answer

It is under budget and behind schedule.

Correct Incorrect Correct answer

166. A project manager receives the following information for a new project: -assumptions -preliminary scope -restrictions After receiving this information, what is the first step the project manager should take?

Discern the project goals as well as the business case.

Correct Incorrect Correct answer

Determine the project team and provide the team with tasks.

Correct Incorrect Correct answer

Decide on the project schedule and determine the critical path.

Correct Incorrect Correct answer

Seek approval for the project charter from the sponsor.

Correct Incorrect Correct answer

167. A project manager recently joined a new project. This project has the following characteristics: -Deadlines that are tight -Global team that works virtually -Fixed budget The project manager is in the planning phase, and wants to avoid scope creep and keep the team focused on delivering a product that meets requirements. What should the project manager do to achieve this goal?

Ensure that any changes to scope go through the formal approval process.

Correct Incorrect Correct answer

Ensure that daily stand-ups occur, with all development teams.

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Ensure that the development team leads generate detailed requirements.

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Ensure that stakeholders do not directly interact with the development team leads.

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168. After a project delay, the project manager determines that a change is needed to the product deliverables in order to ensure quality. The project manager takes the following steps: 1. A formal change request is issued. 2. The project manager communicates the change to all stakeholders. 3. The project manager receives feedback that the communications approach did not meet stakeholders’ expectations. What should the project manager do next?

Use the communications management and stakeholder engagement plans.

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Ensure stakeholders' expectations are included in the project management plan by issuing a change request.

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Hold a meeting with the project sponsor to better understand stakeholders' expectations.

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Refer to the communications management plan and issue a status report.

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169. The project sponsor reports that an element of a product could lead to moderate health issues in customers. Therefore, the sponsor asks to modify production materials. Which action should the project manager take?

Refer to the Perform Integrated Change Control process to examine the issue further.

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Promptly implement the change and submit a change request for formal documentation.

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Halt current production and initiate the Perform Integrated Change Control process.

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Do not fulfill the request because it will lead to scope creep.

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170. There are necessary changes being requested to a project; however, team members are not in agreement regarding how to implement the changes. The project manager needs to address this issue. Which action should the project manager take?

Use the change management plan and ensure all team members and stakeholders understand and follow it.

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Schedule an in-person meeting with the project sponsor and the board to address the issue.

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Hold a meeting with team members to assess the issues and request changes where needed.

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Ensure all requested changes are applied to the project and communicate face-to-face with all team members.

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171. A project manager with limited experience managing globally-distributed team members receives a project that has team members from five countries, spanning three continents. To successfully manage this project, the project manager needs to develop cultural sensitivity. What should the project manager do?

Be flexible when working with team members, recognize that culture is learned, and be aware of local customs.

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Seek guidance from the human resource department, and request to be certified in this topic.

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Request for another project manager to lead the project and follow behind this person to gain necessary skills

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Gather requisite learning material to better understand every detail of each team member's culture to be sensitive to their needs.

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172. A project sponsor is risk averse and is therefore concerned about negative impacts on the project. To help with this concern, the project team identifies four project risks and then evaluates both the probability of occurrence and the impact of the risk if it occurs. The team uses a 1-5 scale, 1 being the lowest and 5 being the highest. Risk A B C D Probability 3 4 3 2 Impact 5 2 3 2 Based on the table, in what order should the project manager rank these risks for risk management purposes?

A, C, B, D

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B, A, D, C

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D, A, C, B

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C, D, A, B

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173. A project is completed, but the project manager and project team members are being asked to do the following: -Troubleshoot and resolve technical issues -Evaluate new requirements -Make minor adjustments the project manager needs to ensure that the product developed by the project now has operational support. What should the project manager do?

Execute the project hand off.

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Procure project acceptance.

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Contact the project team, dismiss them from the project, and find a new project.

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Since the product is still under development, continue to fulfill the requests.

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174. A project has the following characteristics: -It is in the execution phase. -500 products have been developed based on the originally-approved blueprint. -The project team randomly selected 50 products to evaluate against the quality plan. What is occurring in this scenario?

The project team is performing inspections.

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The project team is utilizing statistical sampling.

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The project team is conducting audits.

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The project team is undertaking a quality control measure.

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175. A project manager has the following situation: -A very long project management plan is drafted. -Stakeholders on the project are spread across three continents. -The project manager needs the stakeholders to approve the plan in as short of time as possible. What is an appropriate course of action for the project manager to take?

Option A: Arrange a meeting with all stakeholders and Have the stakeholders review the plan before the meeting.

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Option B: Send the plan to each stakeholder individually and Ask them to add their comments and return it for updating.

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Option C: Divide the plan into sections and Based on their areas of expertise, ask select stakeholders to review particular portions.

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Option D: Schedule individual meetings and Invite only the key stakeholders and walk them through the plan.

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176. A project manager has identified the following: -Four critical risks with a high-impact. -Four specific resources necessary for addressing the risks. -The resources are committed to another project with critical deliverables. The project manager must find a solution to address these risks immediately. Which actions should the project manager take?

Contact the functional manager and Evaluate the resources' availability to negotiate task crashing or rescheduling.

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Contract a third-party vendor and Assign this vendor to these tasks.

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Accept the risks and Monitor these risks often to reduce potential impact.

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Create a contingency reserve to solve the potential schedule delay and Mitigate the possible impact.

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177. A project has a quality management plan in place. This plan states that project deliverables must be reviewed for quality at least 5 business days before the deadline. Four deliverables have missed this quality requirement. What should the project manager do?

Generate a cause-and-effect diagram for analysis.

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Re-write relevant portions of the quality management plan.

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Inquire regarding the feasibility of an internal audit of the project.

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Contact the project sponsor, and request advice.

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178. Several team members frequently spend their time helping operations and maintenance staff with a project feature that was just commissioned. The project manager needs to ensure that the feature was signed off on and that ownership was transferred. Which documents should the project manager rely on for this purpose?

Procurement agreements, organizational process assets updates, and final report

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Procurement agreements, organizational process assets updates, and project document updates

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Stakeholder engagement plan, organizational process assets updates, and procurement agreements

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Project document updates, organizational process assets updates, and final report

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179. A project manager joins a project as a replacement on a project team. During initial meetings, the project manager realizes there are many differing opinions about how to address technical decisions. Team members do not respect each other’s ideas, and the environment is becoming counterproductive. However, the team developed processes and procedures and is now working smoothly and productively on the project, without conflict or interruption. In what phase of development is the team?

Storming

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Norming

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Forming

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Performing

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180. A project manager is presented with the following situation: -An iteration just ended. -A team member tells the project manager that a planned task is not complete due to an issue that appeared 4 days ago that was not resolved. The project manager wants to prevent this scenario in the future. When is an appropriate time to discuss this issue?

During the retrospective

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In the demo

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During the next iteration planning meeting

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In the next daily standup meeting

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